When you're communicating via voice mail there is one thing that you can do to make the communication most effective – be complete and clear. For those of you saying, "No kidding," know that this message is prompted by recent messages I've received, voicemails, that just make me nuts on one hand and make me feel like I can be responsive on the other. The bad messages, "Hey, it's me, please give me a call," and "Hi Susan, its Terry, give me a call."
Here's what's missing:
- the full name of the person
- their phone number
- what I can do for them
- how urgently they need a call back
- and, if I don't know them, how they got my name
So here are some good messages:
"It's Steve Frank calling about the agreement you said you would send yesterday. I haven't received it. Please give me an update. Again, it's Steve Frank and my number is 416-622-6222 that's 416-622-6222."
"Hi Susan, its Bobby Allen, we met at the Keeping It Real event last week. I have an opportunity for you to write an article for our internal company newsletter. The deadline is in 2 weeks so I need to know if you're interested within the next day. You can reach me, Bobby Allen, at: 919-911-9111, to repeat, my number is 919-911-9111. "
Have you received any 'remarkable' voicemail messages lately? We'd love to read about them so leave a comment below.